Terms and Conditions

Welcome to ZIPSEAL. By using our website or making a purchase, you agree to these terms.

1. About ZIPSEAL

ZIPSEAL offers smart and practical products for everyday life via our website. We strive to ensure that all information regarding products, prices, payment, and delivery is clear and accurate.

2. Ordering

When you place an order, an order confirmation is sent to the email address you provided. If an obvious error has occurred, such as an incorrect price due to a technical fault, we may need to contact you before the order is processed.

3. Prices and payment

All prices are stated in Swedish kronor (SEK) and include applicable VAT. The available payment options are displayed at checkout. Payment is handled via the payment solution you choose at the time of purchase.

4. Delivery

Normal delivery time is 6–12 business days. In some cases, delivery may take up to 14 business days. Once your order has been shipped, you will receive tracking information when available.

5. Right of withdrawal and returns

As a consumer, you have a 14-day statutory right of withdrawal from the time you receive the item, in accordance with the Distance Contracts Act. In addition, ZIPSEAL offers a 30-day return policy according to the terms on our Returns & Refunds page.

6. Returns and refunds

Information on how to make a return and how refunds are handled can be found on the Returns & Refunds page.

Refunds are processed within 14 days from the time we receive your return or proof that the item has been sent back.

7. Use of products

All products must be used according to the included instructions and only for their intended purpose. Always read the product instructions before use and follow the directions for safe use, cleaning, and storage.

8. Product information

We do our best to ensure that product images, descriptions, and specifications are accurate and up-to-date. Minor variations in, for example, color, appearance, or packaging may occur between product images and the actual product.

9. Complaints

You have the right to file a complaint regarding defects in a product for up to three years in accordance with the Consumer Sales Act. Please contact us as soon as you discover the defect, and we will assist you further.

10. Delays and circumstances beyond our control

We do our best to deliver according to the stated delivery times. However, delays may occur due to, for example, transport issues, high workload at carriers, or other circumstances beyond our control.

Such delays do not affect your statutory rights as a consumer.

11. Dispute

In the event of a dispute that we cannot resolve together, we follow the recommendations of the National Board for Consumer Disputes (ARN). You can also turn to the EU online dispute resolution platform.

12. Changes to the terms

We may update these terms when necessary. The latest version is always published on our website.

13. Contact

If you have questions about our terms, your order, or our products, you are warmly welcome to contact us.

Email: zipseal.se@gmail.com
Website: zipseal.se

Last updated: September 23, 2026